In the world of disability services, no two people are the same so why should their care be? At Fantastic Care, we believe that personalised care isn’t just a nice-to-have; it’s essential. While standardised support models may be easier to deliver, they often fall short when it comes to truly meeting the unique needs of each participant.
Let’s explore the difference between personalised and standard support and why the former matters more than ever.
What Is Standard Support?
Standard support typically involves a one-size-fits-all approach. It focuses on delivering services based on generalised needs or pre-set routines. While it may cover basic requirements such as hygiene, medication, and meal assistance, it doesn’t account for the participant’s preferences, lifestyle, cultural background, or goals.
This kind of care may:
- Lack flexibility
- Feel transactional rather than supportive
- Leave participants feeling unheard or misunderstood
What Is Personalised Care?
Personalised care goes beyond ticking boxes. It starts with listening — really listening — to what the participant wants, needs, and values. At Fantastic Care, this means:
- Designing support plans based on individual goals
- Matching support workers with participants based on compatibility
- Respecting cultural, religious, and personal preferences
- Adjusting routines to suit lifestyle and energy levels
For example, if a participant feels most comfortable starting their day slowly with tea and music, our team ensures that’s how support begins. If someone loves nature walks over crowded outings, we tailor community access around that. That’s personalised care in action.
Why Personalised Support Matters
- It builds trust and stronger relationships
Participants feel more respected, valued, and safe when they are seen as individuals — not numbers. - It improves mental and emotional wellbeing
Feeling heard and included leads to better mood, greater motivation, and increased confidence. - It encourages independence
Personalised care empowers people to make their own choices and take control of their daily routines. - It supports long-term goals
From building life skills to improving mobility or social confidence — tailored support is essential for progress.
The Fantastic Care Approach
At Fantastic Care, we invest time in getting to know every participant and their families. We don’t believe in rushing through checklists. Instead, we take a person-first approach where:
- You choose your support worker
- You decide how your day looks
- You guide your journey — and we walk with you
Your Care, Your Way
If you or a loved one are looking for NDIS support that’s flexible, respectful, and built around you, we’re here to help.
📞 Call us today on 0452 588 639
📧 Email: info@fantasticcare.com.au
Let’s work together to create a care plan that fits your life, not the other way around.
